Frequently Asked Questions
Everything you need to know about your Open Farm experience.
How do I determine my size?
We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or checking our 'Fit Notes' section for specific garment measurements.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of reaching our warehouse.
Where are your garments manufactured?
At Open Farm, we prioritize ethical sourcing. Our collections are produced in certified fair-trade facilities that ensure safe working conditions and sustainable manufacturing practices.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their pieces sooner.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
How should I care for my Open Farm pieces?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the interior label of each garment.